Privacy & Data Protection

Kx99 Privacy Policy – Our Commitment to Protecting Your Information

Your personal information is completely secure at kx99. What we collect, why we collect it, and how we keep it safe — everything is explained here with full transparency.

Last Updated: January 2026

How We Protect Your Information

A quick overview of the key pillars of kx99's Privacy Policy.

SSL encryption protection

All your information is protected by 256-bit SSL encryption. No third party can access your data during transmission.

No Sale of Personal Data

Your personal information is never sold to any third party. Data is used solely to improve our services.

Secure Data Storage

All data is stored on secured servers. Regular security audits are conducted to ensure the integrity of our systems.

Limited Access Policy

Only authorized personnel may access data on a need-to-know basis. Access to unnecessary data is strictly prohibited.

Cookie Transparency

We are transparent about which cookies we use and why. You can turn off non-essential cookies at any time.

User Rights

You may view, correct, or request deletion of your information at any time.

1 Introduction

Kx99 (kx99.fun) is a trusted online gaming and betting platform in Bangladesh. We believe that protecting our users' privacy is one of our most important responsibilities. This Privacy Policy clearly outlines what information is collected when you use the kx99 platform, why it is collected, how it is used, and how it is kept secure.

By registering on or using the kx99 platform, you agree to this Privacy Policy. We continuously improve our systems and policies, so this policy may be updated from time to time. We will notify you of any significant changes.

This Privacy Policy is an integral part of kx99's Terms and Conditions. You are advised to read both documents together.

2 What information is collected

To give you the best experience on the kx99 platform and ensure a secure service, we collect certain specific information. Below is a breakdown of the data collected by category:

Type of Data Example Methods of Collection
Identity Information Name, date of birth, national ID number Registration Form
Contact Information Mobile number, email address Registration Form
Financial information Mobile Banking/Nagad number, transaction history Deposit and withdrawal process
Device information IP address, browser, device model Automatic Collection
Usage Data Game history, betting patterns, login times Platform Operations
We only collect information that is genuinely necessary to provide our services. Collecting data beyond what is needed goes against our policy.

3 Purpose of Data Use

Kx99 uses the information collected for the purposes listed below. Each purpose is directly related to improving service quality or meeting legal obligations:

  • Account verification: Your information is used to verify your identity and confirm that you meet the minimum age requirement.
  • Transaction Processing: The necessary financial information is used to process your deposits and withdrawals.
  • Security Assurance: Data is analyzed to detect and prevent fraud, deception, and unauthorized access.
  • Customer support: Our support team uses the necessary information to resolve your issues quickly.
  • Legal compliance: Certain data is retained to comply with applicable laws and regulations.
  • Personalized Experience: To provide game recommendations and promotions tailored to your preferences.
  • Platform Improvement: Usage statistics are analyzed to improve the quality of our services.

4 Data Sharing Policy

Kx99 does not sell your personal information to any third party or share it for advertising purposes. However, certain information may be shared in the following limited circumstances:

  • Payment Processors: Necessary information is shared with payment providers such as Mobile Banking and Nagad to process transactions.
  • Legal authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
  • Security Investigation: Information may be shared with relevant authorities in connection with investigations into fraud or criminal activity.
  • Technology Partners: Technology service providers that support platform operations may access limited data under strict confidentiality agreements.
Before sharing data with any third party, we ensure they meet the required privacy standards.

5 Cookies & Tracking

Cookies are used to keep the kx99 platform running smoothly and to personalize your experience. A cookie is a small text file stored in your browser.

  • Essential cookies: These cookies are essential for maintaining login sessions and ensuring security. Disabling them will prevent the site from functioning properly.
  • Performance Cookies: Used to analyze which sections of the site receive the most traffic, helping us improve our services.
  • Preference Cookies: These cookies are used to remember your language and display preferences.

You can delete or block non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features.

6 Data Retention Period

Kx99 does not retain your information longer than necessary. Retention periods are determined based on the type of data:

  • Account information: Retained for as long as your account is active and for up to 5 years after closure for legal purposes.
  • Transaction Records: Retention for a minimum of 7 years is mandatory under financial regulations.
  • Communication Records: Support chat and email records are retained for up to 2 years.
  • Game and betting history: Retained for up to 3 years for dispute resolution purposes.
  • Device and log information: Retained for a maximum of 12 months for security purposes.
Once the designated retention period expires, data is automatically and securely deleted.

7 Your Rights

As a kx99 user, you have certain important rights over your own information. We respect these rights and are committed to acting on them as promptly as possible:

  • Right to access your information: Upon request, we can show you exactly what information we hold about you.
  • Right to Rectification: Please contact support to correct any inaccurate or outdated information.
  • Right to Erasure: You may request that your information be deleted, provided there are no legal obligations requiring its retention.
  • Right to Restrict Processing: You may request that the processing of your data be restricted in certain circumstances.
  • Data Portability: You may request a copy of your information in a machine-readable format.
  • Right to object: You may object to the use of your data for specific purposes.
To exercise any of these rights, please contact us at our support email. We will respond within 30 business days.

8 Third-Party Links

The kx99 platform may reference third-party services from time to time. These services have their own privacy policies, and kx99 is not responsible for them.

Payment gateways such as Mobile Banking and Nagad handle your transaction data under their own privacy policies. We recommend that you read the privacy policies of these platforms directly.

9 Children's Privacy

The kx99 platform is intended exclusively for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If we become aware that a minor's data is in our system, we will delete it immediately and close the associated account. If you believe your child has registered on kx99, please contact us right away.

10 Security Measures

Kx99 uses industry-leading security technology to protect your information. Our security framework operates across multiple layers:

  • 256-bit SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your login.
  • Firewall & Intrusion Detection: Suspicious activity is automatically detected and blocked.
  • Regular Security Audits: Our systems are regularly audited by independent third-party security experts.
  • Password Hashing: Passwords are never stored in plain text; we use the strong bcrypt hashing algorithm.
  • Data backup: Regularly encrypted backups are stored in secure locations.
If you notice any security vulnerability or suspicious activity, please notify our support team immediately. We will take prompt action.

11 Policy Changes

Kx99 may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, the adoption of new technologies, or improvements to our service.

For significant changes, we will notify you via your registered mobile number or email. The latest version of this policy will always be available on this page, with the date of the most recent update shown at the top.

Continued use of the platform after any changes indicates your acceptance of the updated policy. If you do not agree, you may request that your account be closed.

12 Contact

For any privacy-related questions, requests, or complaints, please get in touch. Our privacy team is available seven days a week to assist you.

Email support
Response within 30 business days
Live Chat
Within the Platform
Active 24/7

Frequently Asked Questions (FAQ)

No, kx99 never sells your personal data to any third party. Your information is used solely to provide and improve our services.

Yes, you can request deletion of your data unless we are required to retain it by law. Contact us via support email and we will take action within 30 business days.

Yes, kx99 uses cookies to manage sessions and improve your experience. You can disable non-essential cookies through your browser settings.

Your payment information is secured with 256-bit SSL encryption. Full card numbers and PINs are never stored on our servers.

For significant changes, we will notify you via your registered mobile number or email. The latest version and its update date will always be available on this page.

Enjoy a Safe Gaming Experience at kx99

Your information is fully protected. Register now and enjoy Sports Betting, slots, fish games, and bingo — with complete peace of mind.

বাংলা