Kx99 Terms & Conditions – Please read before use.

1 General Terms & Conditions

By using the kx99.fun website and its associated mobile application (collectively referred to as the "kx99 platform"), you are deemed to have fully accepted these Terms & Conditions. If you do not agree to these terms, please refrain from using the kx99 platform.

Kx99 reserves the right to modify, revise, or update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your automatic acceptance of the updated terms. We recommend reviewing this page regularly.

2 Account Register

To create an account on kx99, you must provide accurate and complete information. Each individual is permitted to hold only one account. If multiple accounts are found under the same person, all accounts may be terminated and any accumulated balance forfeited.

• The name, mobile number, and national ID number provided at registration must be accurate.
• Only one account may be registered per mobile number.
• Accounts registered using false information may be suspended at any time without prior notice.
• Opening an account in someone else's name or identity is strictly prohibited.
• To update your details after registration, please contact the kx99 support team.

3 Age Verification & Identity Confirmation

You must be 18 years of age or older to use the kx99 platform. Access by minors is strictly prohibited under any circumstances.

Kx99 may request identity documents, photos, and proof of address for KYC (Know Your Customer) verification at any time. Failure to complete verification within the specified timeframe may result in temporary suspension of withdrawals and other account privileges.

4 Deposit & Payment Policy

Deposits on kx99 must be made via Mobile Banking, Nagad, or other approved mobile banking methods. Minimum and maximum deposit limits are specified on the platform and are subject to change.

• Deposits must be made using a payment method registered in your own name only.
• Depositing using another person's payment method is prohibited and may result in account termination.
• Deposits are typically processed within a few minutes, though technical issues may cause delays.
• Once your deposit is complete, please submit your payment slip to notify the kx99 team.
• Kx99 never requests payments to personal numbers — always use official payment channels only.

5 Withdrawal Policy

To withdraw from kx99, your account must be fully verified. Withdrawal requests are typically processed within 1 to 24 hours of submission.

• A minimum balance requirement must be met to make a withdrawal.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Wagering requirements must be completed before any winnings derived from a bonus can be withdrawn.
• Withdrawals may be temporarily suspended in cases of suspicious activity.
• Once a withdrawal request has been submitted, it cannot be cancelled.

6 Bonus & Promotion Terms & Conditions

Kx99 offers a variety of bonuses and promotional offers. Each bonus has its own terms and validity period, which are stated alongside the respective offer.

• The welcome bonus is available to new members only and can be claimed once.
• Once a bonus is accepted, withdrawals are not permitted until the specified wagering requirements have been met.
• Any attempt to claim bonuses using multiple accounts will result in termination of all associated accounts.
• Kx99 reserves the right to cancel or modify any promotion at any time.
• To qualify for a referral bonus, the referred person must be a genuinely new member.
• Any unused bonus balance will be automatically forfeited once the bonus period expires.

7 Betting Rules

Kx99 offers Sports Betting, casino games, slots, fish games, and bingo, among other categories. Each category has its own specific rules, available on the relevant page.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Incomplete bets caused by technical errors will be automatically cancelled and your stake refunded.
• Kx99 is not liable for disconnections due to internet failure — ensure a stable connection before placing bets.
• Payouts may be withheld until match results have been officially confirmed by the relevant authority.
• Exploiting any system error or bug to gain an unfair advantage is strictly prohibited.

8 Prohibited Activities

The following activities are strictly prohibited on the kx99 platform. Any involvement in these activities will result in permanent account termination and may be reported to the relevant authorities.

• Operating an account using a false identity or fraudulent information.
• Using the platform for money laundering or any unlawful financial transactions.
• Use of software bots, automated scripts, or any form of hacking.
• Attempting unauthorized access to another user's account.
• Claiming bonuses or benefits through multiple accounts.
• Harassing kx99 staff or filing false complaints.
• Exploiting platform vulnerabilities or bugs for dishonest purposes.

9 Account Suspension & Closure Policy

Kx99 reserves the right to temporarily suspend or permanently close any account at any time and for any reason. Users may also request account closure at their own discretion.

• Accounts may be suspended without prior notice in the event of a terms violation.
• Any valid balance remaining in a permanently closed account will be returned after verification.
• Users who wish to close their account must submit a request through the support team.
• Long-inactive accounts may be suspended — contact us to reactivate your account.

10 Responsible Gaming

Kx99 is firmly committed to responsible gaming. We want every member to enjoy our platform in a fun and safe way. Gaming should never have a negative impact on your lifestyle, family, or financial wellbeing.

• Avoid placing bets beyond your financial means.
• If you feel you are developing a gaming addiction, you can set your own deposit limits at any time.
• Contact support if you need a temporary Self-Exclusion.
• It is every parent's responsibility to prevent minors from accessing and playing on this platform.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

11 Privacy Policy

Kx99 takes the protection of your personal information extremely seriously. Any data collected during registration is used solely to improve our services and ensure platform security.

• Your personal information will never be sold to any third party.
• Your information will not be shared except when required by a legal authority.
• All data is kept secure using SSL encryption.
• You may request deletion of your data — however, certain information may need to be retained for legal compliance.

To read our full privacy policy, visit our Privacy Policy View page.

12 Dispute Resolution

If a dispute arises between kx99 and any user, the first step is to contact our support team and seek an amicable resolution. Our support team is committed to handling every issue fairly and promptly.

• An initial response will be provided within 72 hours of a complaint being submitted to the support team.
• Complex cases may require additional time to investigate — please be patient during this process.
• Attaching relevant screenshots and details when submitting a complaint helps us resolve it faster.
• If you wish to challenge a final decision made by kx99, you may escalate the matter to the relevant legal authority.